ATT is one of the nation’s largest brands of cellular phone and cellular data plan providers. If you need to get in contact with the ATT headquarters for any given reason, this article will give you accurate and up to date contact information such as the AT&T Dallas office address, AT&T corporate office phone number, corporate team member names, email address, and more.
ATT Headquarters Info
The ATT corporate headquarters is located in Dallas, Texas, and the specific AT&T corporate address is:
208 S. Akard St., Dallas, TX 75202
ATT employs approximately 254,000 people in their stores. Their parent company is the ATT Corporation.
The ATT headquarters employs an executive team that is made up of 9 members. The main executive team members can be found below.
ATT Executive Team:
| CEO | Randall L. Stephenson |
| CCO | David S. Huntley |
| CFO | John J. Stephens |
How to Contact ATT Corporate Office
Should you need to get in contact with the ATT headquarters, you can use the accurate, public information that is found below:
| ATT Corporate Office Address | 208 S. Akard St. Dallas, TX 75202 |
| ATT Corporate Office Phone Number | 1-210-821-4105 |
| ATT Corporate Office Fax Number | N/A |
| ATT Corporate Office Contact Email Form | www.att.com/gen/investor-relations?pid=27794 |
| ATT Corporate Office Website | investors.att.com/resources/contacts |
ATT Headquarters Useful Links
If you would like to contact ATT or the ATT corporate office online to provide your feedback, ask questions, express your concerns, or for any other reason, you can use the links below.
| ATT Headquarters Website | www.corp.att.com/worldwide |
| ATT Headquarters Contact Form | www.att.com/gen/investor-relations?pid=27794 |
| ATT Facebook Page | www.facebook.com/ATT |
| ATT Twitter Page | twitter.com/ATT |
Please return here after contacting the ATT headquarters and share your experience, thoughts, and comments in the comments section below.
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I keep losing channels on direct tv and all i get is transferred to the philippines .!! These people can not fix the problems and when they do say anything its meaningless trash. At the so call corporate office I ask about disappearing all I get is “temporary channel, temporary channel “. And again today 12/1/2017 I lost another channel!!! I was watching channel 287 . Went and walked my dog and when I got back all I got was error code 721 channel not available .. This has been going on for 2 months and cant get to main headquarters no matter what number I call. It all goes to the philippines.
So come next July first I will be done with my contract with them and gone so fast they won’t believe it.
Do not ever go to direct tv EVER
I have been overcharged by 60.00 on my phone bill…. I’ve been a loyal ATT customer for many years. All I want is my bill to be corrected. Ayshia and Sarah in the Texas call center were demeaning in their tone and not helpful at all……
Hello, Yvette,
We are terribly sorry to hear about your overcharge. You should get in contact with the ATT company directly in order to solve this issue, you can use their contact form https://smallbusiness.bellsouth.com/form_contactus.html.
We wish you all the best and hope the problem will be solved soon!
I made a payment arrangement to pay $223.19 on 3-3-18. The rep claimed that she cancelled met payment. I made the payment on 3-2-18 and called to see if I could make a payment arrangement for the rest of the $447.00 debt. Without notice, I was told by AT&T that I had to pay $223.59 on 3-3-18 or my service would get disrupted. They would not allow me to extend the payment date although I stated that I had financial hardship and was in good faith trying to pay my debt. I was told that AT&T “mailed” a suspension notice on 2-9-18 and no additional contact was required. Mary the supervisor offered $25 discount for the error; but refused make a payment arrangement. I asked to speak to Mary’s higher level supervisor that she claimed took 24 hours for a call back. I asked for the tele# and corporate mailing address and was told that the tele# was not available and I was given PO boxes for Ft. Wayne and San Antonio that are not corporate locations. POOR CUSTOMER SERVICE FOR A 10+ YEAR CUSTOMER.
I had sent an email earlier concerning my bad experience with dealing with Customer Service pertaining to my email account. I later spoke to a second level Supervisor, Amanda
who stated that someone had made a payment arrangement on my account for 3-3-18 for $223.59 in which I didn’t request or authorize. Amanda kept insinuating and challenging my integrity that I didn’t authorize the arrangement. When I provided her the name of the employee (Sarah) who I spoke with on 3-2-18; she stated that the employee only provided limited notes. I asked her or someone from At&t to listen to the recording to clear myself of being declared a “liar”, she came up with all kinds of excuses. She claimed that she was going to send the employee’s supervisor an email concerning my issue, she stated that he would provide guidance to the employee. When I raised an issue of an At&t employee performing an unauthorized action on my account by scheduling the 3-3-18 payment that would not allow any form of modification; I told Sarah that the action was unethical and in poor business practices by At&t. I asked to speak to the highest level of supervisory to avoid having to speak to multiple people in which Sarah stated I/she had to follow the chain of command. Since I’m a customer and not an employee of At&t, I cannot understand why I have to follow the standards of the employees if the employees cannot even follow their own policies. I asked to speak with Sarah’s supervisor in which she claimed that the person wasn’t available (of course) and it could take him/her 24 hours to call me back. I stated that due to the urgency of my services being interrupted due to the error of At&t that I needed a call back within the hour in which she would not confirm that someone would call. Instead of At&t taking responsibility for the error; it took the low road of blaming the customer. How many more Sarah’s do you have on the telephone lines providing false and misinformation to your customers? Since I have no trust in At&t to accurately state my complaint within the database; I chose to submit the complaint in an email. I hope that the corporate office review the 3-2-18 and 3-3-18 recordings as a means to provide better training for At&t customer service employees and supervisory staff who need additional training.
i HAVE NEVER DEALT WITH SUCH TERRIBLE SERVICE PEOPLE IN MY ENTIRE LIFE. I continue to receive false promises, I had a tech person discontinue my service accidentally on Friday, I am still trying to get my service hooked up.- I have spent 4 hours on the phone and no one can figure out when I am being reinstalled. There is no one who really understands English, They say they are going to call back and they don’t, they tell me my service will be hooked up by 12noon – 4pm today , oh but wait now they can not even find the order. Who runs this company, and who taught you what customer service is, one big lie!!!! No one follows through, no one gives a hoot! I want to talk to someone with in the corporate headquarters, you need to know how terrible your team are doing!!!!
Hello, Mary Sue,
We’re terribly sorry to hear about your experience. We suggest trying to contact ATT through their contact form (https://smallbusiness.att.com/help.html).
We hope the problem will be solved soon! Thanks for your feedback.